Terms & Conditions

• You must be at least 18 years old to place an order.
• You agree to provide accurate and complete information during checkout.
• Services and products are for personal use only and must not be used for unlawful purposes.

• Orders are confirmed only after you complete all required details at checkout.
• Payment Method: We currently accept Cash on Delivery (COD) only.
• Prices shown on the website are in AED and may change without prior notice.
• If an order cannot be fulfilled, we reserve the right to cancel and notify you promptly.

• Estimated delivery timelines are shown at checkout. Actual delivery may vary due to courier schedules and location.
• Shipping fees (if applicable) are displayed before you confirm your order.
• We are not responsible for delays caused by courier services, public holidays, force majeure, or customer unavailability.

• Orders cancelled before dispatch are eligible for a full refund/cancellation without charge.
• Once the product/service is dispatched or delivered, no refund is provided unless the item is defective or not as described.
• Defective/damaged items must be reported within 48 hours of delivery with clear photo/video proof.
• Refunds (if approved) are processed to the original payer/method as applicable.

We respect your privacy. Personal information is used only for order processing, customer support, and legitimate business purposes. For details, please see our Privacy Policy.

• We do not sell your personal data.
• Data is protected with reasonable technical and organizational safeguards.
• You may contact us to request access, correction, or deletion of your information, subject to applicable laws.

• To the maximum extent permitted by law, our total liability for any claim is limited to the amount you paid for the relevant order.
• We are not liable for indirect, incidental, or consequential losses, including delays or issues caused by third-party couriers.
• We do not provide medical advice. Any information provided is for general/informational purposes only.

We may update these Terms & Conditions from time to time. Updates will be posted on this page with a revised “Last Updated” date. Continued use of the website after changes constitutes acceptance of the updated terms.