help@genestrail.com

genestrail Cookie Policy

Last Updated:

This policy explains how genestrail FZ-LLC ("we", "us", or "our") uses cookies and similar tracking technologies on our website and services in compliance with UAE data protection regulations.

1. What Are Cookies?

Definition

Cookies are small text files placed on your device when you visit websites. They help the site remember information about your visit, which can make it easier to visit again and make the site more useful.

How We Use Them

We use cookies to:

  • Authenticate users securely
  • Remember preferences
  • Analyze site traffic
  • Improve user experience

2. Types of Cookies We Use

Cookie Type Purpose Duration Examples
Essential Cookies Necessary for website functionality and security Session or up to 1 year Authentication tokens, load balancing
Preference Cookies Remember user settings and preferences Up to 1 year Language selection, region settings
Analytics Cookies Collect anonymous usage statistics 30 days to 2 years Google Analytics, Hotjar
Marketing Cookies Track advertising effectiveness Up to 2 years Facebook Pixel, Google Ads
Third-Party Cookies

Some cookies are placed by third-party services that appear on our pages (e.g., payment processors). We don't control these cookies and you should check their respective privacy policies.

3. Managing Cookies

3.1 Browser Controls

You can manage cookies through your browser settings:

Google Chrome
Guide
Mozilla Firefox
Guide
Apple Safari
Guide
Microsoft Edge
Guide
3.2 Our Cookie Consent Tool

Our website features a cookie consent banner that allows you to:

  • Accept all cookies
  • Reject non-essential cookies
  • Customize your preferences
  • Change your choices at any time
Cookie Consent Banner Example

4. Purpose of Data Collection

Essential Data

We collect data necessary for:

  • Secure user authentication
  • Preventing fraudulent activity
  • Maintaining website security
  • Processing payments
Analytical Data

We analyze data to:

  • Improve website performance
  • Understand user behavior
  • Optimize content delivery
  • Measure marketing effectiveness

5. Policy Updates

We may update this Cookie Policy to reflect changes in:

  • Legal requirements under UAE law
  • Our cookie practices
  • Third-party services we utilize

We will notify users of significant changes through:

  • Website banners for 30 days
  • Email notifications to registered users
  • Updated version numbering in the policy header

6. Contact Us

For questions about this Cookie Policy or your privacy choices:

Postal Address

genestrail FZ-LLC
Dubai Biotechnology Park
Dubai, United Arab Emirates

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